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We can't get you in the starting lineup, but we can get you close enough to the action to feel like a Benchwarmer

Frequently Asked Questions



Why can't I buy just a single or odd numbered amount of tickets?
We normally stock an even number tickets because most customers are looking for an even number of seats. Because it is harder to find those looking for a single ticket, we generally won't break up a 4 pack to sell 3 tickets or 2 tickets to sell 1. If you are looking for an odd number of seats, and they are not available online, give us a call 877-811-9044; We may be able to assist you. Odd numbers are usually available for events that are general admission.

Once I've submitted the online order form, am I guaranteed the tickets I've chosen?
Not yet. First we must confirm with our contact that the tickets you want are still available. Once we receive confirmation we will contact you to confirm your order.

What if the tickets I order are no longer available?
In this case we can generally offer you tickets in a similar seating location at a similar price. You are not obligated to take the tickets if they are not in the exact location that you order, we will call you to verify this if we have to move your seats. Once you've agreed to tickets in a similar location and the transaction is processed you can no longer cancel.

When will my credit card be charged?
Your credit card is not charged until we have confirmed that your tickets are available or you have agreed to tickets in a similar location.

How long will it take before I receive my tickets?
Most orders are shipped within a day or two. If the event is more than a few months out and/or tickets haven't been printed, orders will be shipped once the tickets arrive from the venue, team or promoter.

Once I place an order am I allowed to cancel?
You can only cancel the order if the specific tickets that you ordered are no longer available and you do not want the tickets offered in their place.

Do brokers usually get tickets at "face value" or less?
On the contrary, brokers must usually pay over the face value to obtain their tickets. The better the seat and the more popular the event, the more a broker must pay.

Where do brokers get their tickets?
Brokers rely mainly on the general public to sell them tickets. Just like you are looking to buy seats, people are often looking to sell seats as well.

How do brokers determine how much to charge for their tickets?
There are a few main factors that brokers consider when pricing a ticket such as the cost of purchasing the ticket, the difficulty in obtaining it, and the established market value for seats in similar locations. Once prices are established, they will then fluctuate based mainly on supply and demand.

Ticket brokers refer to what they do as "providing a service". Can you elaborate?
The average working individual neither has the time nor the energy to spend innumerable hours on the phone or waiting in line attempting to purchase quality event tickets. Furthermore, even if one is fortunate enough to get through to the box office immediately after tickets have gone on sale, there is no guarantee they will obtain the quality seating they are in pursuit of. There are also cases in which events sell out in a matter of minutes or hours. For some events like the Super Bowl or Masters Golf, few if any tickets are ever made available to the public through an official box office. In cases like this, brokers serve as the only outet for tickets to travel in reaching the average consumer.

I can understand a service charge but for some events brokers charge five to ten times over the face value. How can they justify this?
Remember, brokers have to pay quite a bit over the "face value" to obtain many of their tickets. Most brokers are law-abiding, hard working individuals who embrace capitalism and apply free market principles to make an honest living. Unfortunately, some people consider them "crooks" because they do sometimes charge a substantial amount over the "face value". When quality tickets for an event are no longer available through the box office, if demand dictates, a secondary market for those tickets is created. At this level, market forces very similar to the ones that influence the price of stock shares, oil, and other commodities are at play driving up or knocking down the price of tickets. In most cases brokers pay significantly more than the original cost to obtain quality seats for an "in demand" event.